Case Study
Rodren Drilling - streamlining operations with Krux
Location: Manitoba Canada
Customer: Rodren Drilling
Application: Data entry and analytics
Year: 2020
Rodren Drilling, a prominent player in the drilling industry, faced challenges with manual data entry, digital literacy levels among staff, and difficulty in standardising contract interpretations. These issues resulted in inefficiencies, delays, and inaccurate billing.
By implementing Krux’s solutions, Rodren Drilling transformed their operations, ensuring accurate documentation, reducing errors, and facilitating better communication with clients.
Challenges
Rodren Drilling’s primary issues included a lack of standardisation in data entry and contract interpretation, compounded by varying levels of digital literacy among staff. This led to inconsistencies in billing and project management, with supervisors often misunderstanding or misapplying contract terms.
Additionally, the manual spreadsheet system caused significant delays in project reconciliation, with some projects taking upwards of three months to resolve. There was also significant email traffic, complicating communication and efficiency.
Krux application
To tackle these challenges, Rodren Drilling adopted KruxLog and KruxMetrix. These solutions streamlined data entry with pre-defined options, reducing manual input errors and ensuring consistency.
KruxLog allowed supervisors to enter data efficiently, while KruxMetrix provided real-time analytics and visibility into project metrics. This integration reduced the email traffic and manual checking of spreadsheets, leading to a more streamlined and efficient workflow.